MY TAKE ON LEADERS
Many people try and reach a place in life where they are comfortable and this in its self can create a level of stagnate behavior eventually causing a person to fall back into old habits. The points...
View ArticleThe Art of the Tie Down
Have you ever had someone say “hey, I’ll take care of that next week”? Or “Sure, I put the payment in the mail”? If you have open receivables, I am sure the answer is yes. Getting someone to act the...
View ArticleCommercial Collections still begins with “Hello!”
It’s the 21st century and we have instant everything. Videos/Pictures immediately, emails in seconds, electronic faxes in minutes and ACH & EFT payments faster than ever before. We have predictive...
View ArticleManaging Your DSO From Cradle to Grave
In today’s changing world, we have to properly secure our assets. This starts on day one when the sales force brings forward the new client. At this point it is important to “know your customer” and...
View ArticleSettling Accounts
When considering a settlement on an account, several questions come to mind. Is the debtor still in business? How old is the account? Is there a dispute? Did the debtor present his dispute to the...
View ArticleIs Your 2018 Goal to Lower Bad Debt Write Offs?
As a commercial collection agency, many of the accounts our clients place with us have been long term customers. When the business relationship was established with these customers our clients...
View ArticleEmpower Your People and Your Workers – They Will Amaze You
After spending time with many associations over the years where I get to speak directly to many CEOs, Presidents, CFOs and Owners it has become evident my topic hits a nerve. The lesson is all about...
View ArticleThe Final Demand Letter
A final demand letter can be one of the most significant strategies in the collection of past due accounts for the majority of companies around the world – especially those who sell on ‘net’ terms,...
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The Lazarus Program
Purpose: Identify lost revenue in the form of unpaid accounts receivable which have already been placed for collections with a 3rd party collection agency or attorney but have not been collected and...
View ArticleTIP OF THE WEEK Is “BOB” a Customer or a Debtor?
TIP OF THE WEEK Is “BOB” a Customer or a Debtor? How familiar is this scenario? You are reviewing your account receivables and “Bob” is back in your 90+ day column, a familiar sight. He has been...
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